Which account is correct?

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  jaculican · Member · Mar 8, 2024 at 6:20 pm

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  I need to add a TXT record to my DNS for a particular domain (because of an SSL renewal). According to the registra, wordpress.com is the owner and I can see that the DNS servers for the domain are pointing to NS1.WORDPRESS.COM, NS2.WORDPRESS.COM and NS3.WORDPRESS.COM.

  When I log into my wordpress.com account, however, I cannot see the domain name listed. It’s possible I have more than one wordpress.com account and that I’m logging into the wrong one. Is there any way I can identify the correct wordpress.com account name that’s associated with the domain name in quesion?

  WP.com: Yes
  Jetpack: No
  Correct account: Yes

  The blog I need help with is: (visible only to moderators and staff)

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  staff-oikake · Staff · Mar 11, 2024 at 11:52 am

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  Hi,

  Could you share the URL of the domain you are trying to access here at WordPress.com?

  Thanks!