While writing a post the text is invisible and it’s not white

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  mabrowne14 · Member · Sep 15, 2010 at 3:17 pm

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  While writing a post, the text is not appearing. The only way the text appears is if you highlight it. A lot of my students and fellow co-workers are having issues with this and I just don’t have the right answer for them. Do you have any quick suggestions that I may help them troubleshoot this issue?

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  thesacredpath · Member · Sep 15, 2010 at 6:09 pm

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  Some others have been reporting this as well, but it doesn’t seem to be something that is effecting everyone. Please go to this other thread and try the three links Andrew asks people to check and then post in that thread your results.

  https://en.forums.wordpress.com/topic/cant-see-my-editing-1?replies=17#post-506994

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  naokomc · Member · Sep 17, 2010 at 3:52 am

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  Thanks @thesacredpath.

  @mabrowne14, please test the 3 links that Andrew posted and let us know the result. You may want to contact you school’s IT department and have them look at the firewall settings. Please make sure the files from WordPress.com and wp.com (and all subdomains of them) are NOT blocked by the firewall.

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  thesacredpath · Member · Sep 17, 2010 at 4:01 am

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  Wnaokomc, one little firewall… so many problems. One wonders, who decided that wp.com was porn?

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  thesacredpath · Member · Sep 17, 2010 at 4:02 am

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  Well, that was supposed to be an @sign before your username.

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  naokomc · Member · Sep 17, 2010 at 4:24 am

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  This seems to be an issue with a certain firewall service. WordPress.com has no information on their algorithm or blacklist, nor do we have any control (we did try to contact the service provider).

  At this moment, the user of the service needs to manually change the safelist/whitelist settings or contact the service provider and request support.

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  mabrowne14 · Member · Sep 17, 2010 at 12:35 pm

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  Thank you guys so much for the feedback! I will definitely look into it today. Thank you!

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  naokomc · Member · Sep 17, 2010 at 12:45 pm

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  @mabrowne14

  Sorry about the trouble, and thanks for your understanding.

  Correction/update to my last comment. We are still trying to contact one particular firewall service which is blocking some of our domains. This may not be the one your school is using, so let us know if your IT department needs any more information from us.

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  mabrowne14 · Member · Sep 21, 2010 at 12:19 pm

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  I am fwd. the links to our IT guy. I will give you feedback shortly! Thank you so much again!