White page of death on wordpress.com blog. Time-sensitive, for non-profit

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  relephanttheatre · Member · Dec 30, 2012 at 6:56 am

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  Hi!

  Have been banging my head on table all day.

  Our group’s website has had White Screen of Death since this morning. Not sure why.

  http://www.relephanttheatre.ca
  and
  relephanttheatre.wordpress.com (the former redirects to the wordpress)

  A wordpress.com blog, but serves as our group’s website for information, ticket sales, etc. All info i can find is for wordpress.org issues.

  I’ve removed all the widgets, tried to change the theme in the dashboard, etc.

  Dashboard and all posts are still visible to me – can’t view any page unless I’m logged in and go through ‘Posts’. Any other viewer gets WSOD.

  Thoughts? Suggestions? Your help is much appreciated!!

  Cheers,
  Jessie

  The blog I need help with is: (visible only to logged in users)

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  raincoaster · Member · Dec 30, 2012 at 6:59 am

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  for now, set relephanttheatre.wordpress.com as the primary domain. That should at least get people to your site.

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  auxclass · Member · Dec 30, 2012 at 7:05 am

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  For starters from domain helper – you have domain mapping it looks like however

  We require that your name server configuration include only the following servers or their numeric equivalents:

  NS1.WORDPRESS.COM
  NS2.WORDPRESS.COM
  NS3.WORDPRESS.COM

  Your name servers are as follows:

  NS11.DOMAINCONTROL.COM
  NS12.DOMAINCONTROL.COM

  You should check your name servers – you are registered with Godaddy

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  relephanttheatre · Member · Dec 30, 2012 at 6:32 pm

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  auxclass- Thanks – this was the issue. Fixed now AND I know for next time.

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  auxclass · Member · Dec 30, 2012 at 8:02 pm

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  I love it when a plan comes together – you be welcome