White page with logo in the corner

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  shmadmin1505 · Member · Aug 1, 2019 at 1:22 pm

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  Hello,

  I can’t log into our WordPress account via desktop but can via mobile. I’ve tried 4 browsers and it’s not working on any. I get a white screen with a black WordPress logo in the corner. The site appears to be loading for visitors.

  The blog I need help with is: (visible only to logged in users)

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  fstat · Staff · Aug 2, 2019 at 1:19 pm

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  Hi there,

  Can you please let me know your site’s address so I can point you in the right direction of getting support?

  Please note that these forums are for WordPress.com hosted sites only. If your site is using the open-source WordPress.org software you need to seek help at these forums:

  https://wordpress.org/support/forums/

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  shmadmin1505 · Member · Aug 2, 2019 at 1:26 pm

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  Hello, the site is https://surgeonshallmuseums.wordpress.com/

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  supernovia · Staff · Aug 2, 2019 at 4:36 pm

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  I get a white screen with a black WordPress logo in the corner.

  Wild. Are you unable to see the site itself when you visit it, or is this just when you try to manage the site?

  Are you able to upload a screenshot to https://wordpress.com/media ?

  Also, you mentioned you’ve tried four browsers — if you use a browser on your phone do you see that as well?

  And, do you have any programs on your computer that could be blocking our scripts?