White Screen

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  chet8757 · Member · Oct 19, 2017 at 4:34 pm

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  Need to access my account to remove plugin causing white screen when someone tries to access by blog.

  The blog I need help with is: (visible only to logged in users)

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  jessestu · Member · Oct 19, 2017 at 4:38 pm

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  Hi @chet8757,

  It looks like your question has to do with a self-hosted WordPress.org product. These forums offer support for the WordPress.com suite of products. The distinction can seem subtle, so you may read more about the differences. Find the WordPress.org-specific support you need at WordPress.org’s support site. I’m happy to continue the conversation and talk about why if you’d like.

  That said, start your search for help at the Managing Plugins page at WordPress.org. That will help you disable the plugin and get your site functioning again:

  https://codex.wordpress.org/Managing_Plugins

  Best,
  Jesse