White Screen

• 

  pdichellis · Member · Jul 13, 2018 at 10:33 pm

  • Copy link
  • Add topic to favorites

  Hello,

  Beginning today, I am seeing only a white screen with the WordPress W logo on my both my sites (shortwalkdarkstreet.wordpress.com and murderandfries.wordpress.com).

  If I visit the site pages/posts or go to the WP Admin page I can see those fine, but for advanced stats and other pages I only get the white screen.

  I see past “white screen” Q&A on the forum but it seems to be for WordPress.org and GoDaddy sites. Mine are WordPress.com.

  What should I do?

  Thank you,
  Peter DiChellis

  The blog I need help with is: (visible only to logged in users)

• 

  fstat · Staff · Jul 14, 2018 at 7:10 am

  • Copy link

  Hi Peter,

  This looks like an issue with your browser. Please try the following:

  * Clear your browser’s cache and cookies:

  Solve Common Browser Issues

  * Check that JavaScript is enabled and supported by your browser:

  http://enable-javascript.com/

  * Disable any ad-blocking and security extensions on your browser

  * Check that you’re using the latest version of your browser:

  http://www.whatbrowser.org/

  * Try another browser:

  https://browsehappy.com/

  * Log-out and log back into your WordPress.com account.

  If all of the above doesn’t work or you have more questions, just let me know and I’ll be happy to help!

• 

  pdichellis · Member · Jul 15, 2018 at 4:56 pm

  • Copy link

  Thank you. Updating the browser solved the problem. I appreciate your help with this.

  Best wishes,
  Peter DiChellis

• 

  gemmacevans · Member · Jul 15, 2018 at 5:04 pm

  • Copy link

  That’s great to hear, thanks for letting us know!