White screen help

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  auerbachinsurance · Member · Apr 22, 2022 at 8:16 pm

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  Hi, I got a message from Jetpack with the error code 169250545/intermittent and displaying a white screen. I updated plugins and WordPress thinking this would help but the same issue still exists.

  I don’t have a site linked to this WordPress.com account

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  kokkieh · Staff · Apr 23, 2022 at 1:29 pm

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  Hi there,

  Please ask the WordPress.org community for advice on this. They provide support for the version of WordPress you’re using:

  https://wordpress.org/support/forums

  If you believe the issue is being caused by Jetpack, you can find their support forum at https://wordpress.org/support/plugin/jetpack/

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  hackoo7 · Member · Apr 23, 2022 at 1:31 pm

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  Did you fixed it

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  auerbachinsurance · Member · Apr 25, 2022 at 6:57 pm

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  No I did not fix it yet

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  staff-blorbo · Staff · Apr 25, 2022 at 9:06 pm

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  Hi there, what you received from Jetpack is just the monitoring email, letting you know your site is down: https://jetpack.com/support/monitor/

  To correct the issue, I recommend contacting your hosting provider’s support, which for your site appears to be https://www.bluehost.com/contact