white screen of death

  • Unknown's avatar
    taylermay2014 · Member ·

    I am having a super hard time trying to access my admin area for my website taymaydesigns.com. I have my login credentials but when I go to login I keep receiving the white screen of death/ “safari can’t open this page” when logging into my WordPress admin area. Due to this, I cannot receive support and I do not have my FTP credentials to back track into the site. My site I believe is hosted through WordPress and the domain is through Midphase or vice versa (something of that nature). I have cleared my history and my cache as well as tried on another computer and it hasn’t solved anything!! Please help! If any other information is needed I will provide. The site is NOT taylermayblog.wordpress.com. The site I need help with is my personal one that I cannot access which is:

    http://www.taymaydesigns.com

  • Unknown's avatar
    ryrhino00 · Member ·

    Hi,

    This forum is for sites hosted with WordPress .com

    Your site if you are using WordPress is using hosting with WordPress .org software.

    https://gwhois.org/taymaydesigns.com+dns

    Please use the wordpress.org forum for help.

    https://wordpress.org/support/forums/

    If you want to know the differences between .com and .org please read this document.

    https://wordpress.com/com-vs-org/

    Your hosting provider’s support may also be able to help.

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