White Screen of Death

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  harmanrea · Member · Nov 1, 2021 at 5:10 pm

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  I have tried EVERYTHING!!! I tried going onto advanced Settings and doing the enable option, I have tried reactivating all my plugins and the PHP does not say it has a fatal Error. How do I edit my website on Elementor??

  WP.com: Unknown
  Jetpack: Unknown
  Correct account: Unknown

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  staff-blorbo · Staff · Nov 1, 2021 at 9:08 pm

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  I don’t see any WordPress.com sites under your account here.

  What is the URL of the site with the problem?

  NOTE: We can only assist with websites hosted here at WordPress.com. If you’re using the WordPress software, but hosted elsewhere, you will need to reach out to your hosting provider or the WordPress.org community for guidance: https://wordpress.org/support/

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  harmanrea · Member · Nov 2, 2021 at 3:46 pm

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  The website is https://harmanrealestateacademy.com

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  staff-blorbo · Staff · Nov 2, 2021 at 6:15 pm

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  That is a self-hosted WordPress.org site, hosted with GoDaddy, which we really can’t help with here.

  To clear up any confusion, WordPress.com and WordPress.org are two different entities: https://wordpress.com/support/com-vs-org/

  WordPress.org has complete documentation for self-hosted/installed versions of WordPress.org at https://wordpress.org/support/ and support at https://wordpress.org/support/forums/