white screen of death appeared on wordpress hosted website

• 

  lisbrtn · Member · Aug 17, 2018 at 9:35 pm

  • Copy link
  • Add topic to favorites

  Cannot gain access through FTP

  The blog I need help with is: (visible only to logged in users)

• 

  dkmyta · Member · Aug 17, 2018 at 10:35 pm

  • Copy link

  Hey there – what is the URL for the website where you are seeing this issue?

• 

  lisbrtn · Member · Aug 17, 2018 at 10:36 pm

  • Copy link

  http://www.nexconetworks.com

• 

  dkmyta · Member · Aug 17, 2018 at 10:39 pm

  • Copy link

  This website is actually a self-hosted (Domain Control) WordPress.org site rather than WordPress.com.

  This forum is designed to help clients hosted by WordPress.com. For more information on the difference between the two please check out this link: https://en.support.wordpress.com/com-vs-org.

  If you are in need of support for your self-hosted website you may be able to find an answer on the WordPress.org support page at the link provided: https://wordpress.org/support/ or as an alternative you may want to contact your hosting provider.

  Hopefully this helps!

  Cheers