White strip under header

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  markshanagher1 · Member · May 24, 2021 at 2:26 pm

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  Hey, I have a large white strip running horizontally under my header on most of my webpages. sometimes it disappears after a few seconds. Mostly it stays and I can’t find a way to get rid of it. Could you help please?
  Thanks,
  Mark

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  staff-blorbo · Staff · May 24, 2021 at 6:28 pm

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  I don’t see any WordPress.com sites under your account here.

  What is the URL of the site with the problem?

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  markshanagher1 · Member · May 26, 2021 at 2:16 pm

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  Hi macmanx,

  Thanks for your help.

  It’s https://markshanagher.com

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  deancroyal · Staff · May 26, 2021 at 4:36 pm

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  Thanks so much for sharing the URL with us. Your site there is not hosted with WordPress.com. I believe you’re using open-source WordPress software (from WordPress.org) but hosting your site elsewhere.

  You’ve reached the forums for WordPress.com support. This means our support tools aren’t designed to directly support your needs. We’ll need to direct you to the WordPress community support forums (at WordPress.org) where you can get more relevant help. https://wordpress.org/support/forum/how-to-and-troubleshooting/

  WordPress.com and WordPress.org are a bit different. Read more about that here: https://wordpress.com/support/com-vs-org/

  Lastly, I did review your site, but I’m not able to see the strip under the header. Perhaps you were able to fix this. For this sort of thing it’s best that you reach out directly to your (Divi) theme creators.