Whitelisting a domain

  • Unknown's avatar

    Hi,

    When I try to connect my domain to a new wordpress site, I get an error message that indicates WordPress.com’s automated system is flagging a term in my domain. However, after speaking to the automated customer support I understand that this is something that is incorrectly flagged and that I need human support to manually review and approve the connection. What I’m struggling with is to get a hold of an actual human as I don’t have a paid account. Can anyone help me get this sorted?

    Would really appreciate the help.

  • Hi there,
    I am sorry that you’re having difficulties getting in touch with us!

    Please email us at help@wordpress.com with additional information. The error message you’re receiving would be helpful, plus the domain you’re trying to register.

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