Who are my team members?
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Hi there, i have 76 team members listed on my account, who are these people? What is a team member? There should only be me as admin…
The blog I need help with is: (visible only to logged in users)
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Team Members are other users on your site.
If their role under Team listed as “Subscriber”? If so, those aren’t actually subscribers, that’s an entirely separate system.
They’re using WordPress’s registration system, which is fully separate from Jetpack. In almost all cases, they’re just spam bots preemptively getting around WordPress’s “must be registered and logged in to comment” anti-spam system.
Take a look at Settings > General in your site’s Dashboard, and uncheck “Anyone can Register” and save, this won’t affect Jetpack or its subscriptions system, but it will stop those registrations you’re referring to.
Next, at the Users section of your site’s Dashboard, it’s safe to delete any User there listed as a “Subscriber”. Don’t worry about the role’s name. Not only does Jetpack not use this, WordPress itself doesn’t even send subscription content. It was the most limited role, created for subscription plugins hence the name, but none use it. I tried to convince the developers to change the role’s name, but it appears to have been denied: https://core.trac.wordpress.org/ticket/40599
So, to re-cap, switch off “Anyone can Register” at Settings > General, and delete “Subscribers” under Users. This will stop the problem, and it won’t affect Jetpack’s subscription system in the least. :)
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To be clear also, that is a self-hosted WordPress.org site, which we generally can’t help with here.
To clear up any confusion, WordPress.com and WordPress.org are two different entities: http://support.wordpress.com/com-vs-org/
WordPress.org has complete documentation for self-hosted/installed versions of WordPress.org at https://wordpress.org/support/ and support at https://wordpress.org/support/forums/
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