Who to stop pay for the domain and keep my blog .wordpress.com

  • Unknown's avatar

    I can’t pay no longer for the .com and i want to switch my page to “wordpress.com”. Now my page has a black board and i can’t surf in my blog. Below of this board has to options: a. renew or b. cancel this domain. I am afraid to push the cancel button cause i don’t know if i loose my blog. I am asking you for one more time the way to keep my blog for free even with a different domain like “wordpress.com” Ty for your time.

    The blog I need help with is: (visible only to logged in users)

  • Unknown's avatar

    You will not lose the underlying .wordpress.com blog and it’s content by cancelling the domain mapping upgrade.

    Provided you are logged in under the same username account that registered the blog and purchased the upgrades, you ought to be able to request a refund from your dashboard > Store > My Upgrades

    WordPress.com provides a 30-day refund on all upgrades except Domain Registrations, Domain Renewals, and Guided Transfers.
    http://en.support.wordpress.com/upgrades/#refunds
    Note: It takes from 1 – 2 weeks for the refund to be received.

    To disable autorenew, provided you are logged in under the exact same username account that registered the blog and purchased the upgrades go to > Store > My Upgrades and click the “disable auto-renew” link.

  • Unknown's avatar

    As there is no refund involved see this page on how to cancel a domain: http://en.support.wordpress.com/domains/cancel-domain/#cancel-domain

    I’ll tag this thread for Staff to follow-up and see to it that you succeed with this. Please subscribe to the thread so you are notified when they respond.

  • Unknown's avatar

    Thank you for your answer. The problem is that I don’t have the ” disable auto-renew” choise in my upgrades. I select from my domains the domain that never expires, to see if it will chance something but I can’t find the way to cancel the domain .com
    Maybe I have to write directly to the support. I don’t Know what to do :-(

  • Unknown's avatar

    My blog is ecozhn.com

  • Unknown's avatar

    Hi there,

    Looks like this is all sorted. Your domain has been removed from your account and just your wordpress.com address is present. You can change your blog address if you so desire (to something more easy) by following the directions which are included right here:

    http://en.support.wordpress.com/changing-blog-address/

    Let me know if you have any questions!

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