Whoops – 502 Error

tatepenner65217fbde1 · Member · Dec 17, 2020 at 3:26 pm
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I was trying to work on a page updated and refreshed my page and got this message:

Whoops!
There was a small systems error. Please try refreshing the page and if the error is still there drop us a note and let us know.

Now I can not access my account at all. Please help! One of my pages is all distorted and I can’t get logged in to fix it.

The blog I need help with is: (visible only to logged in users)
lgestrella · Member · Dec 17, 2020 at 3:28 pm
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Yes, I have this issue at well. My blog is https://lgestrella.wordpress.com

I cannot access anything (e.g., Admin, preferences, etc.). None of that works. I keep getting the system error. In fact, clicking the contact link just produces the same error.

Any help would be appreciated.
lgestrella · Member · Dec 17, 2020 at 3:36 pm
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I should add that I have tried different browsers, clearing the cache, and other devices too. Nothing works.
hlacentralma · Member · Dec 17, 2020 at 3:37 pm
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Me too. Just now. my blog is hearinglosscentralma.org
antonhecht · Member · Dec 17, 2020 at 3:39 pm
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Me too, I can see my sites, but when I log in I get the error, is this a thing, is wordpress donw..
isandlahand · Member · Dec 17, 2020 at 3:39 pm
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Same
https://opinionatedwomen.com/
antonhecht · Member · Dec 17, 2020 at 3:40 pm
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If you can’t log in you can’t use the chat function to speak with help, so a bit stuffed!
antonhecht · Member · Dec 17, 2020 at 3:46 pm
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Is there a happiness support engineer available to assist this thread, bit desperate thanks..
antonhecht · Member · Dec 17, 2020 at 3:48 pm
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Hi so have just checked and am able to access sites through the mobile app.. so that something.
tatepenner65217fbde1 · Member · Dec 17, 2020 at 3:48 pm
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I had a chat open right before I got the error message and I let them know the problem. This was WordPress’s response:

Thank you for letting us know — our team was just made aware of this issue as well. It’s not an error on your side and your website is alright; we just need our developers to help correct the issue and allow users to regain access to their dashboards. Please keep an eye on your WordPress.com account and wait for it to restore after our developers give it a look. Once it does, you’ll be able to make the changes to your site.
ktomlinson1974 · Member · Dec 17, 2020 at 3:48 pm
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And me – same issue. Multiple pages, actions and browsers trigger this :(
balihutchinson · Member · Dec 17, 2020 at 3:50 pm
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Same here, keep getting the whoops error 502 – nothing works!
sweetimmolation · Member · Dec 17, 2020 at 3:50 pm
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Seems to be a widespread problem. 502 error myself. Downdetector has a major uptick in reports for wordpress.com and .com-hosted sites (such as mine).

Seems possibly limited to web-access.

I can access via mobile app. Not sure if everyone else can.
sweetimmolation · Member · Dec 17, 2020 at 3:51 pm
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And I’m back as soon as I post something, as luck would have it.
chaws7 · Member · Dec 17, 2020 at 3:52 pm
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it’s alright to me now
lgestrella · Member · Dec 17, 2020 at 3:54 pm
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It seems to be working now.
hansenqp · Member · Dec 17, 2020 at 4:00 pm
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us too nothing is showing up
radtrad · Member · Dec 17, 2020 at 4:04 pm
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Normal to me now, the administrative area turned blue!?!
staff-ozmodiar · Staff · Dec 17, 2020 at 4:51 pm
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Our apologies everyone!

This error should be corrected now. We had a small outage that affected some WordPress.com users this morning. We are truly sorry for any inconvenience that was caused.

Everything should be working normally now. If you are still having issues, please reply here and let us know.

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