Why am I being asked for a payment?

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  theworldsnetwork · Member · Nov 5, 2020 at 9:38 pm

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  I paid for a year, I’ve never used this crap because it’s extremely difficult and not user friendly, therefore, I gave up!! I’d like to try one more time!

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  staff-totoro · Staff · Nov 6, 2020 at 1:50 am

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  Hi there, how can I help?

  I see you had the Premium plan on your account previously (Feb 2020) but cancelled it without refund in Aug. 2020. Would you like me to reinstate the upgrade to your account? Since we were not able to offer a refund in August (you were outside of our 30 day refund window) I’m happy to add it back to your account again.

  Let us know how you would like to proceed or if you have any questions.