Why am I being Logged out of Admin?

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  mbabco · Member · Oct 14, 2011 at 11:45 pm

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  When I am in wp-admin and editing my posts, I’m able to go to the preview (by pressing the button) once, sometimes twice. Then, when I hit the preview button (or the update button), I am presented with the log-in screen — I’ve been booted out of the module.

  This has been happening for some time. Prior to Jetpack, it happened only when the plug-in WordPress.com stats was activated: when activated, I would eventually be booted out of admin; when de-activated, there was no problem.

  The problem is persisting with Jetpack. In Jetpack, the only module I have active is WordPress.com stats. When I deactivate Jetpack, I can work for hours without a problem. When it is activated, I will be kicked out to the log-in screen within a few minutes and a few actions, such as going to preview, or updating.
  Blog url: http://thaifoodandtravel.com/

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  staff-blorbo · Staff · Oct 15, 2011 at 10:03 pm

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  Can you please make sure that you have both first and third-party cookies enabled?

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  mbabco · Member · Oct 15, 2011 at 10:24 pm

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  Hmm, this could be the problem. I’ll give it a try and report back.

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  staff-blorbo · Staff · Oct 15, 2011 at 10:28 pm

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  Please let us know. :)

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  mbabco · Member · Oct 15, 2011 at 10:48 pm

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  Well, didn’t work. On an update to one of my pages it kicked me to the log-in screen. (USing Safari I set Block Cookies to Never.)

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  staff-blorbo · Staff · Oct 15, 2011 at 10:55 pm

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  Can you please temporarily deactivate all other plugins, just to be just that Jetpack is the cause?

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  mbabco · Member · Oct 16, 2011 at 12:54 am

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  I have three other plugins active. I de-activated all three of them and left just Jetpack activated. Within two minutes I was back at the log-in screen.

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  staff-blorbo · Staff · Oct 16, 2011 at 9:16 pm

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  Ok, one more thing to try. This could be theme function conflict, so you would you please temporarily activate the Twenty Eleven theme, then try connecting again?

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  mbabco · Member · Oct 16, 2011 at 11:32 pm

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  I turned off all the the plug-ins except Jetpack, I set up to accept all cookies, I activated the Twenty Eleven theme. I began editing a post: the second time I went to preview, I was back at the log-in screen.

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  staff-blorbo · Staff · Oct 16, 2011 at 11:35 pm

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  Ok, so everything definitely works properly with Jetpack deactivated?

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  mbabco · Member · Oct 16, 2011 at 11:58 pm

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  Yes.

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  staff-blorbo · Staff · Oct 17, 2011 at 12:01 am

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  One more thing to try. Would you please check in a different browser, like Firefox?

  http://www.mozilla.org/en-US/firefox/

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  mbabco · Member · Oct 19, 2011 at 1:39 am

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  It seems to be working in Firefox. I lasted for 10 minutes editing and previewing, going back and forth multiple times; something I can’t do in Safari.

  Guess I will just work in Firefox from now on.

  Thanks much.

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  staff-blorbo · Staff · Oct 19, 2011 at 5:11 am

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  Are you running any Extensions in Safari? If so, would you mind temporarily disabling them?

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  mbabco · Member · Oct 19, 2011 at 4:23 pm

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  No extensions in Safari. I’m on a Mac, by the way.

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  staff-blorbo · Staff · Oct 19, 2011 at 5:02 pm

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  What version of Safari are you running?

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  mbabco · Member · Oct 19, 2011 at 5:48 pm

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  Safari version 5.1.1 (6534.51.22)

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  staff-blorbo · Staff · Oct 21, 2011 at 3:08 pm

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  Hm, that’s exactly what I use. Do you have any luck if you completely Reset Safari (check everything)?