Why am I charged

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  irdgazette · Member · Nov 3, 2019 at 11:45 pm

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  I have a free plan, I was charged over $400! I want to cancel and get my monies back. You can have the website that was created.

  The blog I need help with is: (visible only to logged in users)

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  staff-doublebassd · Staff · Nov 4, 2019 at 4:25 pm

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  Hi there,

  I checked your site and it appears you’re in the wrong forum. Although your site is connected to WordPress.com via Jetpack, it is using the open source WordPress.org software and you need to seek help at these forums:

  https://wordpress.org/support/forums/

  These forums are for WordPress.com hosted sites only. Since we do not have access to self-hosted WordPress.org sites, we are unable to provide any direct assistance to your issue. I would reach out to your site host for help. The charges that were incurred doesn’t seem to have come from us.

  If you want to know more about the differences between WordPress.com and WordPress.org you can read this document:

  WordPress.com vs. WordPress.org

  Thanks!