Why am I getting comments when comments have been disabled?

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  teatag · Member · Jan 7, 2015 at 6:06 pm

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  I sometimes get spam comments on posts and pages that are no longer open to comments. How does that happen? How can I prevent it?

  The blog I need help with is: (visible only to logged in users)

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  jeremeylduvall · Member · Jan 7, 2015 at 9:12 pm

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  Hi!

  It looks like your spam comments are empty at the moment. Could you point me to an example of a post or page where this was occurring?

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  teatag · Member · Jan 7, 2015 at 9:42 pm

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  It happens on this page: http://politicsandprosperity.com/the-freespace-posts/

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  jeremeylduvall · Member · Jan 7, 2015 at 11:34 pm

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  While comments are disabled on that page, pingbacks and trackbacks are allowed. Were the spam comments potentially pingbacks? More on those here:

  Pingbacks

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  teatag · Member · Jan 7, 2015 at 11:47 pm

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  They showed up as spam comments, and they included boilerplate text of the kind usually found in spam comments.

  My general settings don’t allow them, so I don’t know how I would get a trackback or pingback from any of my pages or posts.

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  jeremeylduvall · Member · Jan 8, 2015 at 5:06 pm

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  They showed up as spam comments, and they included boilerplate text of the kind usually found in spam comments.

  The next time you receive one, could you keep it in your spam folder and reach out so we can take a look?

  My general settings don’t allow them, so I don’t know how I would get a trackback or pingback from any of my pages or posts.

  While your general settings do not allow pingbacks/trackbacks, that particular page does. You can see that here:

  https://politicsandprosperity.wordpress.com/wp-admin/post.php?post=7635&action=edit

  As shown here:

  http://d.pr/i/16l8J

  Discussion settings can be controlled on an individual page level. So, if you created that page when pingbacks/trackbacks were allowed on your site then went in and unchecked the option in your General settings, pingbacks/trackbacks would still be permitted on that individual page. You can change that following the instructions here:

  http://en.support.wordpress.com/enable-disable-comments/#enabledisable-comments

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  teatag · Member · Jan 8, 2015 at 9:08 pm

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  Thank you for digging into this. However, I can’t see the discussion settings module for the page when I’m in edit mode. This is true in Firefox and IE.

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  jeremeylduvall · Member · Jan 8, 2015 at 10:45 pm

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  Can you check the screen options menu and make sure Discussion is checked? Here’s an example screenshot of those two areas:

  http://d.pr/i/1g5N3

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  teatag · Member · Jan 8, 2015 at 10:54 pm

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  Thank you for pointing out that feature. I found it and unchecked “allow pingbacks and trackbacks.” If I still get what looks like spam comments on that page (or other pages and posts), I’ll save it and notify you via this thread.

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  jeremeylduvall · Member · Jan 9, 2015 at 5:23 pm

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  Sounds great!