Why am I getting upgrade notices?

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  maryjohardwick · Member · May 14, 2013 at 1:46 pm

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  I keep getting “upgrade” notifications but I recently paid $75 for an annual fee and that payment has cleared my bank account. Please I have looked and looked for a phone number to call but this is all I can find.

  The blog I need help with is: (visible only to logged in users)

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  1tess · Moderator Emeritus · May 14, 2013 at 1:54 pm

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  There is no phone support. Which upgrades did you buy?
  You should be able to see them:
  dashboard—>store—>my upgrades

  Where are you seeing notifications for more upgrades?

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  maryjohardwick · Member · May 14, 2013 at 3:36 pm

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  It is being sent to me about once a week, by e-mail, with the notice that my account is about to expire. I forwarded the message that I continue to receive along with my query. I DO NOT WANT MY BLOG ACCOUNT TO BE CLOSED DUE TO NON-PAYMENT!!!! TO REITERATE: debit of 75.00 to WORDPRESS cleared my bank on/04/14.
  Mary Jo Hardwick
  (email visible only to moderators and staff)