Why am I not getting new post emails on blogs I follow?
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I am not getting new post emails on blogs I follow although I have set the option to receive weekly emails
The blog I need help with is: (visible only to logged in users)
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So you are or are not getting the weekly emails?
Does everything look correct as far as notification settings when you look at the list here:
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That is correct. As I said “I am not…………..”
This is what I set and what shows . So looks correct.
‘You get weekly post emails……’
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I see that you are using a gmail account. Gmail sometimes hides our emails in the “social” tab. Have you checked there?
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Hi there!
To help troubleshoot your issue, I have a host of questions for you:
Have you ever received these weekly emails? If yes, when did they stop arriving? Were there any changes made to your account around this time? I see that you opted to have your week emails arrive on Mondays between 6-8am. Does this usually work properly?
Do you receive other WordPress.com email notifications? I’ve just sent you an email from a WordPress.com email address. Please confirm when you receive it, or let me know if you don’t.
Thanks much, with more details, we’ll get to the bottom of this issue for you. Looking forward to hearing from you. Thanks very much.
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Thanks for the help Robyn.
Yes I do receive emails regularly.
They never stopped arriving. Some posta I am notified of and some not which I can only see when I check each individual blog.
No changes made to my account that I am aware of.
Mondays 6 to 8. It works for the ones that arrive.
Not sure what you mean by other WP email notifications. But I do get stuff, yes.
I don’t think I have received anything from you but don’t know the address or what it says so can’t be sure.
RegardsJames
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James,
Very interesting. So, you are receiving only SOME of the notifications of the sites to which you’re subscribed. Please tell me which sites (and specific posts, if you’re able), are not appearing in your email notifications. I’d like to track the issue back to those specific sites, if I can.I did see a response to the test email I sent you. I am glad to see that this function is working well, still. Now, we can troubleshoot your issue more effectively.
Thanks so much!
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That's interesting. It says 'Reply' in a blue box above which takes me to the forum and there is no place to reply.So I am replying her if you don't mind.
I can't tell you which sites or specific posts because I haven't tracked them. The reason being that they are so few.
There is only one or two that come through regularly. TTC is one. None of the others come any more although they used to.Blog: http://www.jamoroki.com
James King
about.me/jamoroki -
James,
I can’t tell you which sites or specific posts because I haven’t tracked them.
I would like to do a test and sign up for the same blogs with which you’re experiencing email notification problems. The only trouble is, without knowing specifically which ones are problematic, I can’t do this.
I know you have your email notifications set to arrive on Monday morning. Could you take a look and see if there are any discrepancies between your digest, and the actual blog posts? If so, let me know the name of those sites and which posts you haven’t received.
Once I receive this information, I can also look into whether or not the other blogs have made adjustments to their sites that might be causing the trouble.
Thanks very much. With more details, I can help more effectively. I really appreciate it!
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Hi Robyn
Sorry. I thought I had explained that they are all a problem except that I get notified on TTC most of the time.
regards
James
Blog: http://www.jamoroki.com
James King
about.me/jamoroki -
Hi James!
Ah, I didn’t realize that every single one of your subscribed sites (except TTC) is a problem. Thanks for that explanation.
Let’s try a test:
Please go to this site: thatrobyn.com
Follow the site.
Go to your notification settings and opt to receive notifications Daily, via email.
Let me know when you’ve completed that, and that you’ve receive the confirmation email that you’re following the blog.
Once I receive your note, I will add a new blog post, and we will test your ability to receive notifications from newly followed sites.
Let me know when you’re ready for me to add a post! Thanks.
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All done and set Robyn. I'm waiting with baited breath!! James
Blog: http://www.jamoroki.comJames King
about.me/jamoroki -
Robyn. I also forgot to tell you that I get constant comment emails from blogs I follow and blogs I don't Follow. Even though I've turned this off.
Jmaes
Blog: http://www.jamoroki.com
James King
about.me/jamoroki -
Here is the worst and I don't know how to stop the constant stream of comment mails. http://theeditorsjournal.wordpress.com/
Blog: http://www.jamoroki.comJames King
about.me/jamoroki -
Hi there, James! I’ve just posted. Let me know if you get an email notification!
I also forgot to tell you that I get constant comment emails from blogs I follow and blogs I don’t Follow. Even though I’ve turned this off.
Could you please send me a link to a theeditorsjournal.wordpress.com post with comments from which you received a notification? I’ll look further into that for you.
Where did you turn this off?
Here is the worst and I don’t know how to stop the constant stream of comment mails.
Please Unfollow this site. Then, re-Follow it. Let’s see if your settings will return to the default.
Thanks very much!
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Nothing from you yet Robyn.
You can pick any post from theeditorsjournal. I get them everyday.
Sorry. I meant to say I never turned it on because I never turn any of them on.
I unfollowed this site a few months ago. That's why I don't understand why I keep getting comment emails. I've re-followed and in my reader it says
“……no post and no comment emails…”. Presumably that's the default.
regards
James
Blog: http://www.jamoroki.com
James King
about.me/jamoroki -
Hello there!
We’ve checked into your subscriptions and your Weekly Digest emails are definitely being sent to your gmail address.
Could you please check the spam/junk folder in your email program to make sure the messages were not filed there by mistake? Also, as you are a gmail user, please check the Social tab to make sure those emails aren’t ending up in that folder.
Regarding your unwanted comment notifications, could you please go to the following page:
Please un-Follow the comments for the sites that are sending unwanted notifications.Let me know how all of this works out for you! Thanks so much.
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Hi Robyn
You asked me about spam junk before. There is never anything in that folder.
And you asked me about the social tab. I use that everyday and the others so nothing there.
Thanks for the link to that page. I didn't know it existed. I cleared every site out of the comments section. But it doesn't make sense re the settings on the Blogs I follow pages. We'll see if that works as I got a mountain of comment emails today.
Before I get too confused can you confirm that you have established the following:
1 The emails regarding new post notifications are being sent as I requested. But they are not being received.
2 The emails regarding new comments are also being sent although I requested them not to be sent. They are being received.
In conclusion. Nothing has changed. I am not getting what I requested.
WordPress is sending and I am getting comment emails – which I don't want and
WordPress is sending and I am not getting new post emails – which I do want.Unless of course you have fixed it and it changes tomorrow. Hope so!!
C'est la vie.
James
Blog: http://www.jamoroki.com
James King
about.me/jamoroki -
James,
We’re still following up on this issue for you. I have some more questions/requests:
Could you please let me know if clearing the sites from your Comments section made any difference when it came to your notification emails today?
I please confirm that you never use any other email address(es) to subscribe to blogs. I’ll need to tell our systems if you’ve got multiple email addresses that you utilize to read WordPress.com notifications.
You mentioned that while you’re still receiving your weekly emails, there are some posts that are not appearing on your digest email. Have you received them correctly in the past? If so, do you know when these notification stopped working?
I noticed that your notification settings are now set to receive notifications Immediately, rather than Weekly or Daily. Has this made any change to your situation?
Finally, if you visit your Reader at WordPress.com, do you see posts from all the sites to which you’ve subscribed? Or, are there omissions?
Thanks much, James. You’ve been very patient. We are working hard to find the cause of your trouble with your notifications. All the best.
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