Why am I not receiving email notifications on orders from WooCommerce?

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  ggarzalainez · Member · Oct 24, 2023 at 9:30 pm

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  Hi,

  How do I receive email notifications from WooCommerce regarding orders and any other updates? Do I need to have the SMTP? I am lost and confused. Please help.

  Thanks.

  WP.com: Yes
  Jetpack: Yes
  Correct account: Yes

  The blog I need help with is: (visible only to logged in users)

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  fstat · Staff · Oct 25, 2023 at 12:13 pm

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  Hi there,

  It looks like you need help with the WooCommerce plugin but have landed on the support forum for WordPress.com sites instead.

  We don’t offer WooCommerce support on WordPress.com (unless you are upgraded to our WordPress.com Business or Commerce plan), so we are not your best point of contact. The good news is that help is available in the official WooCommerce forums: https://wordpress.org/support/plugin/woocommerce