Why am I out of space for photos?
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Every time I try to upload photos it tells me I do not have enough space. I deleted many old photos to make room for new ones but I am still receiving the error message, and am unable to add any more. I cannot afford to pay to upgrade to premium, so if this isn’t sorted out I suppose I will have to switch to a different blog hosting site.
The blog I need help with is: (visible only to logged in users)
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When you delete images from your media library they are removed form wordpress.com servers and no longer display in posts and pages they were embedded into. Instead a 404 page not found error appears. Are you clear on that?
I think what you describe is a media cache clearing issue. To keep things running quickly around here, files are held in multiple caches through a separate system. These caches are usually cleared within 3 days.
That’s why I typed modlook into the sidebar tags on this thread for Staff help. How do I get a Moderator/Staff reply for my question? https://en.support.wordpress.com/getting-help-in-the-forums/#how-do-i-get-a-moderatorstaff-reply-for-my-question Then please subscribe to this thread so you are notified when they respond. To subscribe look in the sidebar of this thread, find the subscribe to topics link and click it.
IMPORTANT NOTE: Deleting blogs and/or blog content does not remove any indexed items from the SERPs (search engine page results). Google and Bing only clear their caches of deleted indexed content that produces a 404 (page not found) every 3 – 6 months. See here https://support.google.com/websearch/troubleshooter/3111061
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Hi there Rachel,
I am still seeing that your media library has reached its limit on my end as well. How many pictures did you delete? I’m only seeing that you deleted one image back on 9/17. Also, you still might be at the 3.0 GB mark because the amount of space freed may not drop until 500kb of images has been deleted.
A suggestion when uploading is to optimize your images so that you can upload significantly more of them. Our support page provides information on optimization:
Let me know if you have any questions.
Thanks!
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I have e similar problem. I have used the scale function in wordpress to scale down my pictures and to reduce space. But the opposite happens. I need now more space. I guess the original pictures is cached when I scale the pictures with wordpress. How can I remove the original picture?
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Hi @trachselschuler, which site do you need help with? I can see one site but it doesn’t have anywhere near 3GB of images.
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Sorry @rachieh16, that was for @trachselschuler .
@trachselschuler , would you please start a new thread if you need more help? That way you won’t both be caught in a crossfire of responses meant for someone else.
@rachieh16, did you get a chance to see Darnell’s reply?
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