Why am I still getting email at my old email address?

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  butterflyprism · Member · Nov 19, 2013 at 8:18 pm

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  I changed the email address for my account, but I’m getting comment notification emails to both my new and old email address. I can’t see anywhere on the wordpress site that still has the old email address. How I can I make sure the old email address is completely gone from the system?

  The blog I need help with is: (visible only to logged in users)

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  staff-ozmodiar · Staff · Nov 20, 2013 at 3:33 am

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  Did you change your email from old to new in both locations as talked about here:

  http://en.support.wordpress.com/email-notifications/

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  butterflyprism · Member · Nov 20, 2013 at 3:59 am

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  Yes, I changed it in both locations. I just double checked, and the new email address is listed in both places.

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  staff-ozmodiar · Staff · Nov 20, 2013 at 5:56 pm

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  On the bottom of the emails to your old email address, there should be a link to unsubscribe and/or modify what notifications you are getting. What happens when you click it?

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  butterflyprism · Member · Nov 22, 2013 at 6:13 pm

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  There is no link to unsubscribe or modify in the comment notification email.

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  staff-ozmodiar · Staff · Nov 24, 2013 at 3:05 pm

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  I’m going to drop you an email to your registered address so we can chat about this more specifically.

  Let me know if you do not receive it.