why am i still having login problems.

• 

  deanlaryea · Member · Dec 1, 2012 at 5:12 pm

  • Copy link
  • Add topic to favorites

  Hello i can never login to my wordpress account using my password,when im sent a new password,its not recognised the next time i try to use it.im also told that my email address is not recognised,but i dont see how this can be so because i only have ever had one email.how can i use details that i can use every time without these problems.This has happened about 20 times now,and i desperately must end it!!

  The blog I need help with is: (visible only to logged in users)

• 

  timethief · Member · Dec 1, 2012 at 5:17 pm

  • Copy link

  Hello there,

  If you are not running one of the browsers and versions listed at http://browsehappy.com/ please try upgrading or switching first.

  Note: If you are using an IE9 browser in compatibility mode that makes it render as IE7 and IE7 is not supported. To disable see > http://www.sevenforums.com/tutorials/1196-internet-explorer-compatibility-view-turn-off.html

  If you are, please do these four things:

  1. Try clearing your browser’s cache http://www.google.com/support/accounts/bin/answer.py?hl=en&answer=32050

  2. Make sure that you have third-party cookies enabled http://en.support.wordpress.com/third-party-cookies/

  3. Try with all browser extensions or add-ons temporarily disabled.

  4. Try enabling HTTPS: http://en.support.wordpress.com/https/

  If you are not successful let us know which browser (and version of it) you’re using and post any error reports you get.