Why am I unable to upgrade my plan?

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  henrywallace14 · Member · Jul 10, 2023 at 8:25 am

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  I have tried to upgrade my plan and it says that puchases are currently disabled. What is the reason for this?

  WP.com: Yes
  Jetpack: No
  Correct account: Yes

  The blog I need help with is: (visible only to logged in users)

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  aisajib · Member · Jul 10, 2023 at 9:43 am

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  Hi there!

  I see that you already contacted us via email about this. Our billing team will get back to you via email as soon as possible. I’m afraid we are unable to help with the disabled purchases cases in the forums.

  Regards