Why are ads on my blog when I paid to have no ads?

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  patzmich · Member · Jan 4, 2013 at 12:34 am

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  I recently saw my blog from a computer in an internet café, not on my home computer, and there was an ad banner right across the top. Not just an ad, but a BIG AD.

  The blog I need help with is: (visible only to logged in users)

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  jenia · Member · Jan 5, 2013 at 10:57 am

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  I do see that the No Ads upgrade is active on your blog unseenmoon.wordpress.com.

  I suspect the ads are shown by the browser in the internet cafe, not WordPress.com. The browser could have the ads integrated on purpose, or it could be some sort of a malware on the public computer that displays unwanted ads. So it’s not something that we placed. I hope this clarifies the issue for you!

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  patzmich · Member · Jan 5, 2013 at 3:50 pm

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  The public computer was in the lobby of a hotel, so I’m not sure about that explanation. The ad had nothing to do with the hotel. Malware? Perhaps.

  But if you say it was not placed by WordPress, I believe you. Thanks.

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  jenia · Member · Jan 5, 2013 at 4:04 pm

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  You are welcome. If you ever see that ad (or another ad), could you please take a screenshot and upload it to your Media Library? That way, I can take another look and see if there are any clues.

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  patzmich · Member · Jan 5, 2013 at 5:05 pm

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  Sure thing.