Why are daily and weekly email notifications again not working?

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  jmmcdowell1 · Member · Oct 23, 2013 at 8:43 pm

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  I ran into this problem originally in August. Then, the problem was fixed for a few weeks. Today, I again received no daily or weekly email notifications of the blogs I follow.

  I follow more than 160 blogs, and the Reader is inefficient for keeping track of posts. Email notifications allow me to set delivery for each blog I follow to daily or weekly. The Reader doesn’t. Email notifications let me easily delete what I have read and to keep what I haven’t. The Reader doesn’t. Until the Reader can be customized, email notifications remain the best way for me to stay on top of blogs.

  This is extremely frustrating. I have not changed any settings for my delivery preferences. Everything is still set to “daily” or “weekly.” Can you please provide an ETA for resolving this problem?

  The blog I need help with is: (visible only to logged in users)

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  rachelmcr · Member · Oct 24, 2013 at 12:26 pm

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  Hi there,

  I’m sorry for the interruption in your email notifications. Thanks for letting us know about it! This should be fixed now, but please let me know if you’re still not getting email notifications. We’re also continuing to investigate this issue, to try to prevent it in the future.

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  jmmcdowell1 · Member · Oct 24, 2013 at 6:59 pm

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  Thanks for the update, Rachel.

  I did get my daily post for today, but it looks like the weekly will not appear until next week? If so, will it include the missed posts from this last week?

  A possibly related problem that I’m hearing about is that some bloggers are getting notifications that are missing some posts. One blogger mentioned that even though my posts should be in her daily notifications, they aren’t being included. So I’m wondering if this is a more widespread problem, and we bloggers haven’t noticed the missing posts.

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  rachelmcr · Member · Oct 25, 2013 at 8:32 am

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  Hi there,

  Our team is checking now to see if we can resend any daily or weekly notifications that weren’t sent before. We’re also investigating to see if any posts or notifications are being missed — thanks for letting us know about this concern! Please stay tuned while we work on it. :)