Why are email subscribers receiving blank emails?

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  bitze · Member · Sep 29, 2011 at 11:59 pm

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  a few different people have notified me to tell me that the email notices of new posts on my blog are no longer arriving with text or photos…seems this has happened a couple of times already

  not sure why this might be happening?

  thank you for your time
  Blog url: http://bitze.wordpress.com/

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  bitze · Member · Sep 30, 2011 at 12:01 am

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  I also wanted to ask why it is that I was able to get email notifications of my own blog posts up until a few weeks ago. I no longer receive those notices.

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  staff-blorbo · Staff · Sep 30, 2011 at 12:04 am

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  We’re aware of the blank email issue and are working towards a fix.

  As for your own notifications, are they winding up in your spam folder?

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  bitze · Member · Sep 30, 2011 at 12:37 am

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  nothing like that in my spam folder
  it seems odd because I was getting them and then they just stopped

  how will I keep up on the blank email fix issue?

  thanks

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  staff-blorbo · Staff · Sep 30, 2011 at 8:25 am

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  It should be fixed soon, hopefully by today.

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  bitze · Member · Sep 30, 2011 at 11:50 am

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  Thank you!
  I did receive an email notice of a post I did this am, so that is working.
  Have a great weekend

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  evarlese · Member · Sep 30, 2011 at 3:44 pm

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  I’m glad to hear that! Please let us know if there’s anything else we can do to help :)

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  bitze · Member · Sep 30, 2011 at 3:50 pm

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  the blank email notification seems to still be happening, a Blogspot friend got an email today with no words or photos again from my 30 Sept blog post.

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  evarlese · Member · Sep 30, 2011 at 4:23 pm

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  There are still a few mail clients where users are experiencing the blank emails. If you happen to know what webmail client and Internet browser your friend is using, please feel free to pass that information along to us!

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  staff-blorbo · Staff · Oct 1, 2011 at 10:34 pm

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  This should be all fixed up now. Sorry for the trouble!

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  bitze · Member · Oct 2, 2011 at 4:07 pm

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  I appreciate your time and attention to the problem. A friend just told me my latest post came through in her email just fine!