Why are emails coming in weird now? See pics

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  spitfire57 · Member · May 16, 2025 at 7:23 am

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  When someone would send me an email from my website it would be standard and has looked the same for decades. Now within the last month, my emails are coming in weirdly boxed. How can I fix this and change it back?

  This is how they used to come in, using up the full space.

  

  Now they are coming in like this almost like an imported image, small and condensed. Why?

  

  The blog I need help with is: (visible only to logged in users)

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  staartmees · Member · May 16, 2025 at 3:26 pm

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  As you are using the webversion of Gmail this is probably due to some glitch of Gmail or is caused by a recent brower update.

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  spitfire57 · Member · May 17, 2025 at 12:28 am

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  I am not sure if that is the case, because I think I remember this happening once before when WP made an update. This similar thing happened and I started a topic years back and then went into my account and I believe switched something back. This is all a vague memory and I don’t remember exactly what they did. It was an update of some sorts and it shifted my account into an update form I believe. It was something like that.

  So, WP tech support, please let me know if this can be resolved on your end. Thank you.

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  spitfire57 · Member · May 20, 2025 at 3:52 am

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  bump

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  justjennifer · Member · May 20, 2025 at 6:45 am

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  Hi there, are you referring to this earlier forum thread? Is this the same order form on your site that is involved? When did you notice the change to your emails?

  I’m not entirely sure if this is relevant, but in the last few months, WordPress.com switched our dashboards from the Default/Calypso dashboard to the more classic WP Admin. Is it possible that the timeline in your emails matches the switch in dashboards?

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  spitfire57 · Member · May 20, 2025 at 7:23 am

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  Hi @justjennifer, yes it is very possible this has affected it and it seems to be around the same time. Whenever WP makes changes or updates, I seem to see it and notice it in different and odd ways such as how I recieve emails or how they come in looking differently.

  How can I adjust thing back just to see if this is the cause?

  Thank you.

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  justjennifer · Member · May 20, 2025 at 8:21 am

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  Not sure if it’s possible, but I’ve flagged your thread for Staff attention.

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  spitfire57 · Member · May 21, 2025 at 9:12 am

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  Thank you. I hope they will look deeper into this. I believe the issue started at the beginning of May.

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  kaichicha · Member · May 29, 2025 at 11:15 pm

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  Hello @spitfire57!
  
  To help us investigate the issue further, we’ve sent an email to your registered address. Please reply to that message so we can continue looking into this for you.

  We look forward to your response—thank you!”