Why are files no longer downloading from my blog?
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Hi,
Files (they are all audio with the space upgrade) are no longer downloading from my blog http://abunchofinterestingstuff.wordpress.com/. In Safari if I right click and select ‘Download linked file’ I get an error saying ‘The requested URL was not found on this server.’ I have tried it on an iPad and iPhone too.
This only started happening in the last 24 hours or so.
I haven’t changed anything, the links are all as they were etc.
Any advice is welcome.
Thanks,
Tim
Blog url: http://abunchofinterestingstuff.wordpress.com/ -
I took a look and everything is working properly. Can you please try clearing out your cache?
Do you also encounter this issue in a different browser? for example Firefox or Google Chrome?
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Hi kardotim,
Thanks for taking a look! I have tried clearing the cache and have tried on different browsers and different computers on different networks. Still to no avail.
I am a teacher in Australia and the files are podcasts that my students listen to. So I have also had 20+ students try on various computers and mobile phones at their homes.
We are all experiencing difficulties accessing the files. On a rare occasion the odd podcast will download but that appears to happen only about 1 in 100 attempts at best.
I and my past students have been downloading these files for years without a hitch so it all seems a bit strange.
If there is anything else you can think of that may rectify the issue that would be much appreciated.
Thanks,
Tim -
Can you please give us a link to a specific post or page where you’re running into trouble?
Also, please let us know which browser (and version of) you’re using.
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Hi macmanx,
Thanks for getting back to me. Absolutely none of the .m4a files on my site (http://abunchofinterestingstuff.wordpress.com/) are downloading. Eg:
http://abunchofinterestingstuff.files.wordpress.com/2011/09/ep39-altering-evolution-unit-4.m4a
http://abunchofinterestingstuff.files.wordpress.com/2008/01/ep1-basic-biology-unit-1.m4a
etc. please see the site all the links are on the home page.Interestingly after spending a few hours trying again and again with as many files as I could try the issue appears to be limited to .m4a audio files, .mp3 and .jpg files are downloading fine. I also have one .mp4 video file uploaded (back when a space upgrade gave that option) and that doesn’t download either (this is not a problem as I don’t need it but may offer some clue?)
So that is all .m4a audio files in every single post at the site won’t download. This only started a couple of days ago, prior to that (several years) all was working fine.
The home page lists all 39 posts and each post has two .m4a download links and none of the links are working on:
– An iMac running 10.7.3, Safari 5.1.5, Firefox 11.0, Chrome 18.0.1025.168
– A MacBook running 10.7.4, Safari 5.1.6, Firefox 8.0.1, Chrome 18.0.1025.168
– A MacBook Air running 10.6.8, Safari 5.1.2 and Firefox 11.0
– A Dell Latitude running Windows XP, Firefox 3.6.21
– An iPad 2 running iOS 5.1
– An iPhone 4 running iOS 5.1
– As well as at least 20 other devices that my students have tried.I also have these files linked to my iTunes podcasts (http://itunes.apple.com/au/podcast/vce-biology/id272577510 and http://itunes.apple.com/au/podcast/year-9-science-podcast/id355478573) and they are also not downloading from iTunes on Macs, PCs, iPads and iPhones.
Are they downloading for you? Has anything changed at the back-end or WordPress with regards to .m4a files?
It is all very strange.
Thanks again for getting back to me. Sorry for the essay!
Tim
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