why are followers not being notified of new posts

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  johnnyclithero · Member · Nov 9, 2015 at 10:15 pm

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  i don’t think my followers are being notified when i publish a new post

  The blog I need help with is: (visible only to logged in users)

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  timethief · Member · Nov 9, 2015 at 10:17 pm

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  This is the latest published post https://chroniclesofclithero.wordpress.com/2015/11/03/post-no-18-in-which-johnny-gets-his-comeuppance-2/ Note the date.

  Please provide a couple of email addresses of those reporting this here. The software will redact them i.e. it will hide them so only Staff can see them.

  Then type modlook into the sidebar tags on this thread for Staff help. How do I get a Moderator/Staff reply for my question? https://en.support.wordpress.com/getting-help-in-the-forums/#how-do-i-get-a-moderatorstaff-reply-for-my-question Then please subscribe to this thread so you are notified when they respond. To subscribe look in the sidebar of this thread, find the subscribe to topics link and click it.

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  johnnyclithero · Member · Nov 9, 2015 at 10:52 pm

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  I don’t have the email addresses but i subscribed myself and didn’t get
  an email (email visible only to moderators and staff) and i didnt get a notification

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  timethief · Member · Nov 9, 2015 at 11:01 pm

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  Thanks for providing that email address.

  Email Notifications
  https://en.support.wordpress.com/email-notifications/

  Please check you email address here https://wordpress.com/me/account

  Please check your notifications settings here https://wordpress.com/me/notifications
  Make sure that that you have not blocked emails.

  Block Emails
  ___Block all email updates from blogs you’re following on WordPress.com

  Please also check your spam filter. If you are having trouble receiving email through a Gmail or Google Apps account please see here https://en.support.wordpress.com/email-notifications/gmail-issues/

  If you do not find your email update there then type modlook into the sidebar tags on this thread for Staff help. How do I get a Moderator/Staff reply for my question? https://en.support.wordpress.com/getting-help-in-the-forums/#how-do-i-get-a-moderatorstaff-reply-for-my-question Then please subscribe to this thread so you are notified when they respond. To subscribe look in the sidebar of this thread, find the subscribe to topics link and click it.

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  johnnyclithero · Member · Nov 9, 2015 at 11:33 pm

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  Thanks for that but everything seems in order I don’t think the blog is sending any notifications out

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  supernovia · Staff · Nov 11, 2015 at 12:43 am

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  It looks like you’ve only been following your site for a day, and this post was made before that. But I did check an address that was following your site by email when this post was published on 11/3, and they did get notification (or notification was delivered, at least.)

  I’d recommend leaving your follow status as is, then writing another post as soon as you get the chance. Will you do that and let us know whether you get the notification as expected?

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  johnnyclithero · Member · Nov 11, 2015 at 12:46 am

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  Thanks a lot
  I did a test post earlier today and it came through ok

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  supernovia · Staff · Nov 11, 2015 at 12:50 am

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  No problem. Cheers :)