Why are my cover photos being letterboxed?
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I use the Cubic Theme and all of a sudden my cover photos are being letterboxed, so there are black lines above and below some of the cover photo thumbnails. I know this is because of the size of the photos used, but why is it happening now when this morning it was perfect?
The blog I need help with is: (visible only to logged in users)
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Is it possible you’re viewing the site in Internet Explorer? There was a bug in some versions of IE that was stretching out certain blog grid images, so a small change was made to fix that. The display should not have changed in any other browser, including Firefox, Chrome, Safari, and Opera.
Ideally you should use featured images that meet the theme’s minimum recommended size of 2000 by 1500px. At the very least, if you upload images that are at least 600 by 600 they should be able to fill the blog grid squares without any letterboxing. For example, this giraffe image is too short to fill the blog grid square. Previously, IE was stretching out the image unnaturally, resulting in image distortion. The letterboxing prevents that, and was always the way it was handled in other browsers.
I hope this explains things – we apologize for any inconvenience resulting from the change.
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Hi
I am using IE but I just opened chrome and googled my site, and some of the cover photos are still letterboxed.
Why is this? I am not going to change 980+ cover photos just because you updated something in your site. WTF. My front page looks a mess now, as some of the cover pics are too thin (widescreen) to fit in the Cubic Theme squares.
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I am using IE but I just opened chrome and googled my site, and some of the cover photos are still letterboxed.
I definitely realize this is frustrating for you.
The grid display has not changed in any browser but IE; the letterboxing was always present on certain images.
I looked at your site in search archives and confirmed that the letterboxing was occurring on some images even prior to last week’s change; it’s not something new in any browser other than IE.
The change isn’t something that’s going to be reverted, as the distortion in IE for images that didn’t fill the square was not intended; the letterboxing is an intentional effect when images don’t meet the theme’s minimum, aspect ratio or size. I’m sorry for the inconvenience, I realize it’s not ideal.
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Is there any way to make the letter box white instead of black? My island blog is dreary with all the black with the tropical photos! Haha. I’ve used this theme before on a previous blog but the images I used were always large sizes, due to being straight from the camera. Now that I’m using internet photos to represent the island I am moving to, I’m having a hard time finding photos that will fit the square dimensions (OCD and lack of creative control). I’ve tried to resize the image but have had little luck online.
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@wildflowerinlouisville, I’m seeing only two posts on your site at the moment, and I’m not seeing a dark background. As @kathrynwp mentions, if you upload and use images at 2000px x 1500px, or alternately at least 600px square, the letter boxing and background color will not be an issue.
If I’ve misunderstood on the white/dark letter box, please let me know.
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@thesacredpath Thank you for you help – right after I posted, I ended up finding a way around it. I used the Instasize app to create a white letter box around the images I could not resize. I realized that it was a size error, not a formatting error. That’s my way around it until I can find larger photos to use! I was having some difficulty because it was using pictures that were not included in the post, but I solved it by deleting those pictures from the media library.
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@thesacredpath Thank you for you help – right after I posted, I ended up finding a way around it. I used the Instasize app to create a white letter box around the images I could not resize. I realized that it was a size error, not a formatting error. That’s my way around it until I can find larger photos to use! I was having some difficulty because it was using pictures that were not included in the post, but I solved it by deleting those pictures from the media library.
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