Why are my featured images distorted on Profile theme?

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  asmany · Member · Jul 13, 2013 at 12:50 am

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  Our featured images are distorted on the PC. We have tried cropping, reloading. Image quality is great. Interestingly, they display normally on the ipad. We cannot figure out how to correct this problem. On the verge of refunding this theme and trying another route. Can you help?

  Blog, http://www.manyfamilyonmission.com

  The blog I need help with is: (visible only to logged in users)

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  helper-heroponriki · Member · Jul 13, 2013 at 4:35 pm

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  Hi there!

  Can you be more specific with the image that isn’t displaying properly for you? Also, please verify that you’re using the most up-to-date version of your web browser by checking this page:
  http://browsehappy.com/

  Once I have that information, I’ll be happy to take a closer look.

  Thank you!

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  asmany · Member · Jul 13, 2013 at 5:10 pm

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  The images that are most obviously distorted are the featured images assigned to the pages (“who we are,” etc.). The browser on our laptop that won’t display the images properly is IE8.
  Thanks!

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  helper-heroponriki · Member · Jul 13, 2013 at 7:19 pm

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  Thanks for that information!

  Since you’re using IE8, which is an older browser, it sounds like that might be the issue. Would you be able to upgrade to IE9, or try a different browser like Firefox or Chrome?
  http://browsehappy.com

  Let me know if using a different browser helps.

  Thank you!