Why are my followers no longer getting notofications of new posts?

  • Unknown's avatar

    Hi,
    Apparently my regular WordPress followers and email followers stopped getting notifications of new posts to my blog starting yesterday June 4th. In addition, my blog no longer shows up in their Reader. I have contacted several people who I know for a fact receive either an email notification or have my new blog posts show up in their Reader and they definitely are not seeing the new post.
    The one ‘Like’ and the five comments my post from yesterday did eventually receive, were from people who viewed the blog manually either from a bookmark or a Favorite and not from a notification.
    Thanks very much for your help in this matter.
    Regards
    Phil Lanoue

  • Unknown's avatar

    Hi there!

    Would you be able to give me a few usernames and/or email addresses of the people having problems getting notifications? I’d be able to check to see if the system sent out a notification to those users.

    In addition, there are a few items listed here that they should check:
    http://en.support.wordpress.com/reader/#troubleshooting

    They might have changed their notification settings or blocked getting email notifications from WordPress.com altogether, so that would be another thing they can check.

    Let me know if you have any questions!

  • Unknown's avatar

    Thanks very much, the problem has apparently been resolved as everyone seems to now be receiving notifications normally.
    Regards,
    Phil

  • Unknown's avatar

    Great! I’m glad it’s working for you now. Let us know if you have trouble in the future.

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