Why are my notifications not showing up?

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  mikesfilmtalk · Member · Apr 20, 2013 at 11:12 pm

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  I had to reset my password twice because I was locked out of my own site, I had not logged out and should have been able to access it and my notifications are not showing up.

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  kathrynwp · Staff · Apr 22, 2013 at 6:24 pm

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  Hi there, could you please let me know which notifications you’re referring to so I can investigate? Do you mean email notifications? If so, could you tell me specifically which notifications you aren’t receiving?

  Or do you mean notifications in the grey administration bar at the top right, when you’re logged in? Thanks for letting me know.

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  mikesfilmtalk · Member · Apr 22, 2013 at 6:27 pm

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  Hi,

  Yes, it’s the notification bar in the upper right corner. Even if I “click” on it, I get nothing.

  Thanks,

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  kathrynwp · Staff · Apr 22, 2013 at 7:07 pm

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  Thanks for letting me know. I’ve been able to reproduce the issue on your account and have brought it to our developers to have a look. I’ll keep you posted here.

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  mikesfilmtalk · Member · Apr 22, 2013 at 7:30 pm

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  Thanks! :-D

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  kathrynwp · Staff · Apr 22, 2013 at 8:42 pm

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  This issue should now be fixed – would you try logging out and back in and let me know if your notifications load normally now? Thanks!

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  mikesfilmtalk · Member · Apr 22, 2013 at 10:20 pm

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  Hey! Problem solved! Thanks mate!! :-D

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  kathrynwp · Staff · Apr 23, 2013 at 1:31 pm

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  You’re very welcome. :-)