Why are my notifications not showing up?
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I had to reset my password twice because I was locked out of my own site, I had not logged out and should have been able to access it and my notifications are not showing up.
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Hi there, could you please let me know which notifications you’re referring to so I can investigate? Do you mean email notifications? If so, could you tell me specifically which notifications you aren’t receiving?
Or do you mean notifications in the grey administration bar at the top right, when you’re logged in? Thanks for letting me know.
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Hi,
Yes, it’s the notification bar in the upper right corner. Even if I “click” on it, I get nothing.
Thanks,
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Thanks for letting me know. I’ve been able to reproduce the issue on your account and have brought it to our developers to have a look. I’ll keep you posted here.
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This issue should now be fixed – would you try logging out and back in and let me know if your notifications load normally now? Thanks!
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