Why are my photos disappearing when I save the draft of my post?
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Just to add, we have had two similarly reported cases yesterday that were resolved by disabling Firefox’s browser add-ons. We haven’t heard back regarding which specific add-on was causing the trouble, so we are not able to confirm ourselves.
You may have not added any new add-ons recently, but an automated update to an existing add-on could have easily introduced a new bug.
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If I have not used Firefox do you have any thoughts? I am on a brand new Dell AND am using Windows 7 for the first time. So I am wondering if there is a combination of components that are working against me. I use technology all day but am by no means “savy” so I am at your mercy. I am just frustrated because I am spending so much time that I don’t have on this and am getting no where. Thanks for trying to help!
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Macmanx, I tried doing as you suggested. The only things I left live on Firefox were Ghostery, Priv3 and Adblock Plus. It still didn’t work.
So then I tried uploading my pix via Safari instead. It worked!
So yeah, it seems to be a Firefox bug. I went back to Firefox and disabled those 3 plugins too – and my uploaded images appeared. I could also add new ones now. This is really sad to me because those things make my online life so much more pleasant.
Thanks for the tip.
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The only things I left live on Firefox were Ghostery, Priv3 and Adblock Plus. It still didn’t work.
Ghostery is a known issue and so is DNT Do Not Track ther bloggers already reported that here. I would disable all three of those and see if your problem is resolved. if it is then you can enable those one at a time and find the culprit, knowing sometimes there is more than one culprit.
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When I tried to post yesterday I got a message saying the site was down for maintenance (something like that!) and when it came online again I managed to save a draft with pictures – yay! Er, but ten minutes later I edited an earlier post to add tags and the photos from that one vanished.
Re add-ons – it’s fine saying that ghostery is a problem – and I do have it – but I’ve checked and it hasn’t updated in the period that I’ve been having these problems. Ie nothing has changed at my end. Plus I tried using Chrome – with no add-ons – and I still had the problem. I’m glad someone is looking at it, but any more ideas? Thanks!
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Just to cross reference again – same problem is discussed here: https://en.forums.wordpress.com/topic/uploaded-images-disappear-when-blog-draft-is-saved?replies=11#post-1016839
I do not have the problem with Safari … and when I pause blocking some trackers (for details, see my answer of 20-09-12 in the other thread).
Good luck!
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Silver blackbird has a good point:
“Re add-ons – it’s fine saying that ghostery is a problem – and I do have it – but I’ve checked and it hasn’t updated in the period that I’ve been having these problems. Ie nothing has changed at my end. Plus I tried using Chrome – with no add-ons – and I still had the problem. I’m glad someone is looking at it, but any more ideas? Thanks!”
Same with me. Firefox with Ghostery, etc. had been working just fine, up until the moment it wasn’t. I’m not aware of having updated anything either. So perhaps the problem lies not with Firefox’s addons, but in the interface between these and something new that WordPress has done?
I add my thanks for your continued sleuthing.
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Ghostery itself is not updated frequently, but its definitions which define what is “bad” and in need of blocking are.
It sounds like a recent update to those definitions have incorrectly blocked a script that we need to make the editor function properly. This happens from time to time with ad blockers, so I suppose a script blocker isn’t outside the norm.
As we have no control over what Ghostery blocks, I recommend contacting them to report the false-positive.
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Disabling ghostery on wordpress.com seems to have solved the problem for me. Thanks for the detective work.
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I don’t want to have to disable Ghostery or NoScript. The frustration comes from whatever changed at WP in the past couple weeks that caused this problem. I’ve already enabled too many different cookies and scripts just to get basic functionality, but now that’s not even an option. I *will not* just turn either off for the sake of WP.
It’s true that the photo-disappearing problem isn’t an issue when I use stripped-down Safari, but I don’t like Safari and I really don’t like that WP isn’t letting me use Firefox.
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Dear macmanx,
Mea maxima culpa. I really shoulda oughta put a smiley on my post. What arguably reads as an ill-natured rant was intended as just a bit of banter. I never lose sight of the fact that this is a free service, and I am grateful for the support that is available.
Although I had earlier found it impossible to load properly in Chrome, something in their settings (at least) has clearly changed, as I have been able to load my most recent post with the same ease as had previously been the case with Firefox.
I would much prefer to be able to use Firefox but, hell, if it’s got to be Chrome, then let it be Chrome.
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leculentrelesdeuxchaises, nothing changed on our end. The problem is a recent definitions update to Ghostery so that it now blocks a script that the editor needs to operate.
This is not something that we can fix. It’s up to Ghostery to correct the false-positive.
webwrights, not a problem, you should be able to use Firefox if you disable Ghostery or whitelist WordPress.com.
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Ghostery disagrees:
https://getsatisfaction.com/ghostery/topics/ghostery_breaks_wordpress
All I know is after disabling ghostery (only on WP) the behavior stopped.
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I think they may be confused between WordPress (the software) http://wordpress.org/ and WordPress.com (the blogging service) http://wordpress.com/
There are some differences between WordPress.org and WordPress.com, one of those includes how we handle some scripts throughout the Dashboard.
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I just want to say I’ve been having the same problems: pictures posting perfectly and then disappearing randomly 1-2 days after. I would re-insert the pictures. They would disappear again. I was ready to stab something.
Today I disabled all my Firefox plug-ins and the problem is magically fixed. I’m so happy to have all my pictures back!
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This is so very very frustrating. AFter a month of not posting – I go back in to catch up and none of my photos uploads are working – it’s completely different than before. Everything was so straight forward before and I was just recommending wordpress to a friend but after 2 hours of frustration on a rainy Sunday trying to get one simple blog post posted I’m about to slash my wrist. What is the solution here? Before I could simply upload single photos and add captions, etc, now the system seems to want to put everything in a gallery and then not show the images which makes it impossible for me to publish the blog as I haven’t a clue what is going on.
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Try switching to a different browser. I started using google chrome and it stopped. I know it is frustrating. It took me so long to figure it out that I lost about 200 regular readers but I am finally up and running again. Good luck to you!
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