Why are my site stats not showing up anymore?

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  annabellerosephoto · Member · Jul 21, 2014 at 10:00 pm

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  It appears that my site stats are not showing up for the views/visitors to my site. It no longer shows the stats on my mobile app either. Has anyone had this problem before?

  The blog I need help with is: (visible only to logged in users)

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  jsmutek · Member · Jul 21, 2014 at 10:12 pm

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  Hi Annabelle – It appears that your site is a self hosted site.

  Is this the case? If so, you should post your question at http://wordpress.org/support/

  You can learn more about the differences between self hosted WordPress sites and WordPress.com hosting here – http://en.support.wordpress.com/com-vs-org/

  I hope this helps.

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  timethief · Member · Jul 21, 2014 at 10:13 pm

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  http://annabellerosephoto.com/ is not hosted by WordPress.com.
  annabellerosephoto.com is hosted by BlueHost
  Name Servers:
  ns33.domaincontrol.com
  ns34.domaincontrol.com
  ns1.bluehost.com
  ns2.bluehost.com

  Some JetPack solutions are here http://jetpack.me/support/
  Others are in the JetPack support forum at WordPress.org
  http://wordpress.org/support/plugin/jetpack
  Note: If you don’t have a username account at WordPress.org, click http://wordpress.org/support/ and register one on the top right hand corner of the page that opens, so you can post there.

  However, if you can’t find help at either one then you can file a JetPack support ticket here > http://en.support.wordpress.com/contact/?jetpack=needs-service