Why are names and comments being mixed up?

  • Unknown's avatar
    nsfordwriter · Member ·

    Something weird is happening on my site.

    People’s names are being put to the wrong comments/likes.

    In fact I have just liked someone’s comment on my blog today, and I then had a ‘like’ notification as if I had written that comment. That comment was attributed to me in the notifications panel. Before that, when I looked at the comments in the WordPress app on my phone, I saw that other users’ avatars were being put to the wrong names (but it’s not an issue for desktop version).

    The other weird thing is that I have stopped receiving notifications of new comments on my blog, even though I have looked at all the settings that I’m aware of. I will only get notifications of likes and follows, not of comments. I have to manually check each blog post to see if there are comments. When I look at my site feed in the Reader app, users are able to comment as usual.

    This has all been a problem since yesterday when GoDaddy upgraded the php on my site, at the same time as investigating why my site was down (it turned out to be a server issue on their side).

    I have no idea whether the problems I’ve outlined above are due to GoDaddy, WordPress, or Jetpack. I have sent Jetpack an email in case it is them, but I don’t have any understanding of what’s going on. If someone can suggest anything to try, I will be grateful.

    Thanks

    NS

    The blog I need help with is: (visible only to logged in users)

  • Unknown's avatar
    shubhamgmath · Member ·

    Hi nsfordwriter

    Your site is using WordPress.org platform.

    This forum is not the right place to get help related to Org sites. The main role of this forum is the help the users with the issues related to the .com sites.

    You can also post your question in WordPress.org forum. Here is the link for same:
    https://wordpress.org/support/

    WordPress.org and WordPress.com are two different platform. For more information on both the platform please refer to the link below: https://wordpress.com/com-vs-org/

    Hope this helps.

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