Why are new followers not registering on my blog?

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  eatingcoventgarden · Member · May 3, 2015 at 8:00 am

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  I know that a number of new followers have signed up to my blog in the last week but none of them are registering on it. Why would this be happening? What do I need to do to fix it? Thank you.

  The blog I need help with is: (visible only to logged in users)

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  jeremeylduvall · Member · May 3, 2015 at 6:55 pm

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  It looks like you have quite a few pending subscriptions on your site (individuals that followed your blog but have yet to confirm). Could you let me know one or two email addresses or usernames of individuals that you’re sure have followed your blog, but don’t appear on the list here?

  https://wordpress.com/my-stats/?blog=61851617&blog_subscribers

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  eatingcoventgarden · Member · May 6, 2015 at 10:14 am

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  Thanks for your help Jeremey. It seems like they have all yet to confirm. Can you tell me where I can look to see the pending subscriptions?

  Thanks
  Sandy

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  jeremeylduvall · Member · May 6, 2015 at 2:04 pm

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  Hi Sandy,

  I’m afraid you will not be able to see pending subscriptions for your site. You will only see subscribers that have confirmed and are now following your site.

  Those users can confirm their subscriptions by entering their email address here:

  http://subscribe.wordpress.com

  Then, they’ll be sent a special link that takes them to a page where they can manage their subscriptions. At the top of the page, they’ll see a pending tab where they can confirm all pending subscriptions (Example: http://d.pr/i/1bGpP). Can you have them give that a try?

  If they have any trouble, please feel free to ask them to reach out to help@wordpress.com, and we’ll be happy to get this sorted out!