Why are some records missing from my DNS info?

  • Unknown's avatar
    jojetltd · Member ·

    Hi,
    Am I being thick?

    I have been running a custom domain on my thebusinessofwebdesign.wordpress.com blog for a while. The custom domain is thebusinessofwebdesign.co.uk

    The all works fine.

    I additionally must have set up an A record for the additional conference website available at:
    http://2014.thebusinessofwebdesign.co.uk/

    And, as you can see, that is (and has been for ages) resolves & works fine.

    So, no problem so far…

    However, today I needed to add another A record for a podcast which I am setting up
    (podcast.thebusinessofwebdesign.co.uk to point to IP 176.58.116.246).

    …and when I visited the DNS control panel for my domain in WordPress (as that is where the nameservers are set to), all I see in the “Custom DNS records” section bit is this:

    “A 2014 89.200.138.253”

    …I was expecting to see an entry in there for the already existing 2014.thebusinessofwebdesign.co.uk ?

    I need to add in the records for the previously mentioned podcast but I don’t want to do that until I understand why the 2014.* entry is missing.

    Thanks

    Joel

    The blog I need help with is: (visible only to logged in users)

  • Unknown's avatar
    jeremeylduvall · Member ·

    Hi Joel!

    We recently changed the domain interface to make it easier for users to add custom email addresses and subdomains. Currently, it looks like you have a subdomain of 2014.thebusinessofwebdesign.co.uk pointing to an A record like you mention. This is certainly one way of creating a subdomain. However, we recommend going the CNAME route as described here:

    http://en.support.wordpress.com/domains/map-subdomain/#adding-a-subdomain-if-your-domain-is-mapped-to-wordpress-com

    It looks like you were able to set that up for podcast.thebusinessofwebdesign.co.uk. Can you confirm that this is working correctly on your side?

  • Unknown's avatar
    jojetltd · Member ·

    Hi Jeremey,
    Shortly after I posted the question, the DNS editor interface portion of my WP-ADMIN changed. I assumed you guys did something. With that change I was able to see the old record and then I was confident I was able to enter the new one.

    Thanks

    Joel

  • Unknown's avatar
    jeremeylduvall · Member ·

    Great to hear Joel! I’m glad you were able to get this sorted out. Please let me know if you need anything else.

  • The topic ‘Why are some records missing from my DNS info?’ is closed to new replies.