Why are the pull downs not working?

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  fordxplan · Member · Jul 7, 2011 at 2:11 pm

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  Hi
  The pull downs not working on the navigation tabs. I haven’t changed anything so I’m wondering if it’s a temorary glitch. They have been working fine for about 2 years.

  Thank you.
  Blog url: http://fordxplan.wordpress.com/

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  hanni · Member · Jul 7, 2011 at 2:18 pm

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  Your hover drop-downs are working fine here, I can confirm. Which aren’t working for you? What happens? Which browser are you using? Have you tried clearing your cache?

  http://kb.iu.edu/data/ahic.html

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  fordxplan · Member · Jul 7, 2011 at 2:20 pm

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  Thanks Hanni
  I’m on IE 8 I’ve cleared the cache and had a friend check at a different location. Hmmm.

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  staff-blorbo · Staff · Jul 7, 2011 at 6:14 pm

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  I’d like to rule-out the possibility of a browser-specific issue.

  Would you please try again in Firefox or Chrome?

  http://www.mozilla.com/en-US/firefox/

  http://www.google.com/chrome/

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  fordxplan · Member · Jul 7, 2011 at 6:34 pm

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  Good call Macmanx. It works in Chrome. I’m at a Ford dealership so there must have been an automatic update that’s flawed.

  Thanks

  Andy

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  staff-blorbo · Staff · Jul 7, 2011 at 6:38 pm

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  I’m unable to reproduce the issue myself in IE 8, so I’m wondering if the problem could be related just to the installation of the IE 8 that you use. Perhaps an add-on could be interfering.

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  fordxplan · Member · Jul 7, 2011 at 7:24 pm

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  I just did the update and no change. Tried accessing the site at 3 or 4 other computers at the dealership and the drop downs are not working on their PCs either. Weird.

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  staff-blorbo · Staff · Jul 7, 2011 at 8:13 pm

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  I wonder if it’s a limitation on the company computers. Companies love to mess things up.

  Would you be able to check on IE 8 back at home?