Why are YouTube videos not playing?

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  smb72 · Member · Apr 5, 2013 at 7:40 pm

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  Why are YouTube videos no longer playing on my blog on my computer? No problem until yesterday. I can still play videos directly on YouTube. I can still play Soundcloud & Bandcamp posts from my blog. I can play YouTube videos from my blog on an alternate computer. I’ve cleared the cache & cookies from my browser but the problem still remains. I’m using Google Chrome Version 26.0.1410.43 m on Windows XP Version 5.1.2600.

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  staff-blorbo · Staff · Apr 5, 2013 at 9:55 pm

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  I’m having no trouble with Chrome 26 myself.

  Please try these four things:

  1. Try clearing your browser’s cache and cookies: http://en.support.wordpress.com/browser-issues/

  2. Make sure that you have third-party cookies enabled: http://en.support.wordpress.com/third-party-cookies/

  3. Try with all browser extensions or add-ons temporarily disabled.

  4. Try enabling HTTPS: http://en.support.wordpress.com/https/

  Please let us know how each step goes for you, and which browser (and version of) you’re using if you’re still having trouble.

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  smb72 · Member · Apr 8, 2013 at 2:46 pm

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  Tried all 4 steps and still not able to play YouTube videos on my blog from my computer. My browser remains: Google Chrome Version 26.0.1410.43 m.

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  staff-blorbo · Staff · Apr 8, 2013 at 6:34 pm

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  Is your version of the Flash player up to date?

  http://get.adobe.com/flashplayer/

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  smb72 · Member · Apr 8, 2013 at 6:52 pm

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  Looks like that was the problem. For some reason Google Chrome had two Flash players enabled. I had previously disabled one to prevent audio distortion. Just now I disabled Shockwave Flash Version: 11,6,602,180 and enabled Version: 11.6.602.180. Now am able to play YouTube videos on my blog again! Thanks!!!

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  staff-blorbo · Staff · Apr 8, 2013 at 6:54 pm

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  You’re welcome!