Why aren't my email followers receiving new post email notifications?

  • Unknown's avatar

    I haven’t posted for a couple of months but after my new post went out today, I realize that none of my followers received a new post email to let them know.

    The blog I need help with is: (visible only to logged in users)

  • Unknown's avatar

    Hi there,

    I checked a handful of your email subscribers, and it looks like an email was successfully sent out for your post on 6/20. Can you let me know the email address of a user or a handful of users that didn’t receive a notification?

    Please note, the email will appear as “redacted” in the forum thread, but it will be visible to staff members.

  • Unknown's avatar

    Yes! It looks likes it’s working now. For some reason, there was a long delay before the notifications went out. Thank you for the help.

  • Unknown's avatar

    Occasionally, it can take a few hours before the emails are sent out, but generally, they’re sent out much quicker. If you experience any additional trouble regarding the notifications, please let me know!

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