Why aren't photos loading into a new post?

  • Unknown's avatar
    shesadork · Member ·

    I can’t load a photo from my media library into a post i would like to create. My screen keeps freezing and I get a message that wordpress is not responding. Is this a problem on your end? I am not having any other problems with my computer.

    The blog I need help with is: (visible only to logged in users)

  • Unknown's avatar
    rachelmcr · Member ·

    Hi there,

    I’m sorry that you’re having a problem with this. This is likely caused by something in your computer or web browser settings, and I’d be happy to troubleshoot the issue with you.

    Can you let me know the exact steps you are taking before the screen freezes? If you can give me a link to the page you are on when it freezes, that would also help.

    Also, can you provide some information about your computer setup?

    • Are you using Windows, Mac, or Linux? Which version of the OS are you using?
    • What browser (Firefox, IE, Safari, etc.) and version are you using?
    • Do you have Javascript enabled?
    • What is your version of Flash?

    If you aren’t sure, you can check these details here: http://supportdetails.com/

    Thank you in advance for the info you can provide which will help us to troubleshoot the problem!

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