Why can I not get to my site to update it?

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  gricky222 · Member · Dec 21, 2011 at 1:19 pm

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  Sunday, December 18, 2011 7:36 AM
  I sent this message.
  I cannot make changes to my web page. I cannot Post new information or edit current information.

  Sunday, December 18, 2011 11:43 AM
  I got this reply.
  Can you please try clearing out your cache and cookies?
  Do you also encounter this issue in a different browser? for example Firefox or Google Chrome?

  Tuesday, December 20, 2011 9:37 AM
  I still cannot make changes to my blog, and I cannot post new information. Friday I could work on my site and make updates, Saturday I could not. Could someone please help? Sincerely, Ricky Hunnicutt.

  Reply
  Your message is flying through cyberspace to us as you read this. We will get back to you as soon as we can.

  The only thing I have received from WordPress in the last 24 hours are adds for custom themes. I am a bit concerned because I wanted to use WordPress to build websites for businesses and if this is a continuing problem there is no business that would understand there site being unreachable for updating for days at a time. Sincerely, Ricky Hunnicutt.
  Blog url: http://rickyhunnicutt.com

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  evarlese · Member · Dec 21, 2011 at 2:16 pm

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  Could you let us know a few more details about the problem you’re experiencing?

  Are you able to log into your WordPress.com Dashboard, but have trouble editing posts? What happens when you try to add a new post?

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  gricky222 · Member · Dec 21, 2011 at 7:45 pm

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  When I try to make a new post I see a tiny WordPress logo that appears to be spinning. When I click on the My Blogs option I am not getting a Dashboard. Friday everything was working, Saturday it was not.

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  chrisrudzki · Member · Dec 21, 2011 at 7:55 pm

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  Hi there,

  What do you see when you click “My Blogs”?

  Have you tried using a different browser, so that we can rule out a browser-related issue? You could try Chrome, for example:

  http://google.com/chrome/

  You might also try clearing your browser’s cache and cookies:

  Solve Common Browser Issues

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  gricky222 · Member · Dec 21, 2011 at 11:16 pm

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  When I click My Blogs its gives me the option to Create another Blog when I click that it wants a name for the blog. I was getting to my dashboard Friday and able to make changes. Saturday I could do nothing. I use the chrome browser and I have cleared the cache.

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  staff-blorbo · Staff · Dec 21, 2011 at 11:34 pm

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  http://rickyhunnicutt.com/ does not belong to your gricky222 account.

  You’ll need to login under the proper account to access it.