why cant contact support

• 

  simonkyria1 · Member · May 13, 2020 at 2:48 pm

  • Copy link
  • Add topic to favorites

  I’ve lost my site helpppppp

• 

  staartmees · Member · May 13, 2020 at 2:54 pm

  • Copy link

  What is the url of your site?

• 

  simonkyria1 · Member · May 13, 2020 at 3:12 pm

  • Copy link

  Simonprops.com then I changed to simon kyriacou.com

• 

  staartmees · Member · May 14, 2020 at 6:32 am

  • Copy link

  It seems that site isn’t running on the wordpress;com platform but uses the open source wordpress.org. their support is at https://wordpress.org/support/forums/

• 

  simonkyria1 · Member · May 14, 2020 at 7:16 am

  • Copy link

  Can I set up my site from the source code

• 

  justjennifer · Member · May 14, 2020 at 7:25 am

  • Copy link

  Hi there @simonkyria1, these support forums you’ve posted to assist users whose sites are hosted on the WPcom platform.

  For help with a site using the open source WP software, you’ll want to head over to https://wordpress.org/support/ where you’ll find documentation and users who have more experience with the software you are using. If you don’t have a username on the ORG forums you can register one on the top of that page.

  WPcom (where we are ) and WP are separate entities with different documentation and support forums. More information about the differences can be found here: https://wordpress.com/support/com-vs-org/

  Best wishes