why can’t i access my website ?

  • Unknown's avatar
    office1402186 · Member ·

    I cannot access my website from from KEEP MY SUBSCRIPTION BUTTON.
    this advice from Anne F is not helpful. when I click on button the next page says that I do not have a website yet. Yes I do !! So frustrating.
    Hi International,

    This is Anne from WordPress.com and I was just notified that your subscription renewal for internationalsynagogue.org didn’t go through. This is most likely because the card we have on file is expired. We were attempting to renew your WordPress.com Personal plan for your site internationalsynagogue.org.

    I wanted to give you a quick heads up so you can change your information and continue running your website without a hitch. That way, your fans won’t miss a beat!

    Click the button below to update that information (it takes less than a minute!), and you’ll be all set to continue delivering your message to the world.

    Keep my subscription
    Thank you for using WordPress.com!

    Anne F.,
    WordPress.com

  • Unknown's avatar
    themagicrobot · Member ·

    Try the link once you have completely logged out of this account. It seems this isn’t the account connected to your site.
    https://wordpress.com/support/account-recovery/

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