Why can't I cancel my domain?

  • Unknown's avatar
    joelgillin · Member ·

    Because I don’t want to pay $80 to get back my domain, I want to cancel it and go back to my original wordpress URL. I’ve tried canceling, to no avail.

    The blog I need help with is: (visible only to logged in users)

  • Unknown's avatar
    micawbr · Member ·

    Good news. Your domain is now available in the open marketplace at the normal price. To get it back, follow the steps for registering a new domain: https://en.support.wordpress.com/domains/register-domain/

    If you’d rather not get the domain back, then cancel the domain mapping. While logged into the account, on the notice that says “Uh oh! Your blog’s domain joelgillin.com expired”, click the “Cancel this domain” link. If the expiration notice still appears after doing that, close your browser completely, restart it and visit the page that had the notice/banner.

    Another option: Log into the WordPress.com account that you used to buy the upgrade. From your Dashboard go to Store > My Upgrades. Next to the domain, click the cog icon, then click the cancel link. Here’s more info about cancelling upgrades: https://en.support.wordpress.com/my-upgrades/#canceling-upgrades

    If neither of those work, add “modlook” to the tags for this forum thread to let WordPress.com staff know that you need assistance with this issue.

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