Why can't I change my email in account settings?

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  jenjentimeturner · Member · Sep 25, 2015 at 7:26 pm

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  I need to change the email account attached to my account but it doesn’t want to save the changes when I type in a new address. How do I change the email address associated with my WordPress account?

  The blog I need help with is: (visible only to logged in users)

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  staff-happychia · Staff · Sep 25, 2015 at 7:38 pm

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  Have you confirmed the change by clicking on the confirmation email sent to the new address?

  The new email address doesn’t update until you confirm the change.

  Also make sure your new email address is not already associated with another WordPress.com account. This is a common reason why email address can’t be updated. Check this support guide for more info: https://en.support.wordpress.com/email-address/#issues-changing-your-email-address

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  jenjentimeturner · Member · Sep 25, 2015 at 7:41 pm

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  Bingo! It was the second. Thanks for your help.

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  staff-happychia · Staff · Sep 25, 2015 at 7:55 pm

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  Wow, glad you figured it :)